Frequently asked questions
Can I visit?
Due to COVID-19, many rules have changed. To see the latest visitor policies for all of Salem Health, click here.
Can I check on my family member without visiting?
Family can call the PMC at 503-814-7445 anytime during the day. To reduce communication errors, it can be
very helpful to designate a family spokesperson who will call each time.
Can I call my loved one at the PMC? Can they call me?
Yes, there are four toll-free phones on the unit that patients can use.
When will we know how long the stay will be?
The PMC is a short-term facility. The average stay for patients is six to eight days. The length of stay depends on many factors, including the patient’s legal status, symptoms, response to medication, home situation and community resources.
Information for friends and families
more about our program, what's expected of family members and visitors, and how you can help a loved one in crisis in our Family Information Guide
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