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Why does IS verify my identity before a password reset?

14 Jan 2024

Cybersecurity! Be ready to provide information

By: G. Andrew Clarke, MD, chief medical information officer

At Salem Health Information Services, we are committed to keeping our patients, medical records and IS systems safe and available.

Due to an increase in global cybersecurity threats, it is important for us to verify your identification prior to a password reset.

When you call our Solution Center, you will be asked to provide several pieces of information to confirm your identity. Thank you for partnering with us as we mitigate cybersecurity risks!

Questions? Contact G. Andrew Clarke, MD, chief medical information officer, or call the Solution Center at 503-814-HELP.